Refund policy

All Sales Final:
We want you to love your purchase, but we understand that sometimes things don't work out as planned. Due to the nature of our products, all sales are final, and we do not accept returns, exchanges, or refunds.

Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us within 10 days of receiving your order. We will gladly replace the damaged or defective item or issue a refund. Proof of damage will be required.

Free Samples:
We offer free samples to allow you to experience our products before making a purchase decision. Please note that while the samples are free, shipping charges apply.

Contact Us:
If you have any questions or concerns about your order, including damaged or defective items, please contact our customer service team at contact@bonjourdelilah.com